This Privacy Policy explains how Healthsoft ("we", "us") handles information in connection with the iRelay service and the irelay.link website.
Information we collect
- Contact details you provide via forms (name, email, company, message).
- Account and billing data needed to provision and bill commercial plans.
- Technical data such as IP address, browser type, and usage logs for security and reliability.
How we use information
- To respond to inquiries and provide the service.
- To secure, maintain, and improve our infrastructure.
- To meet legal, regulatory, and contractual obligations.
Protected Health Information (PHI)
Where a signed Business Associate Agreement (BAA) is in place, we process PHI solely as a Business Associate under HIPAA and only as permitted by that agreement. Do not submit PHI through general website forms, which are not covered by a BAA.
Data sharing
We do not sell personal information. We share data only with service providers under appropriate contractual protections, or where required by law.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting support@irelay.link.
Contact
Questions about this policy? Email support@irelay.link.